Get Your Business Accredited

Delivering the customer promise “is to know your customers and their needs.”

We welcome organizations that are passionate about professional best practice within business to join our community of CESRA Kenya accredited organizations. This means that these companies have met CESRA accreditation standards.  Once your company becomes accredited by CESRA then you are obligated by CESRA to make a good faith effort to follow all the 10 standards of good business, and at the same time to display the CESRA’s accredited seal - as official recognition of commitment to trust and best practice.  


CESRA Kenya  will be working in partnership with industry leaders and other Kenyan Government bodies - such as KAM, KEBS, CRB, various professional associations just to name a few. This will ensure that the public sector must find ways of improving the efficiency and effectiveness of its service delivery. With that in Mind CESRA will be able to list the most comprehensive portfolio of our member companies. 


What are the Benefits of Receiving CESRA- Accreditation?


  • Becoming CESRA- accredited partner provides a host of benefits for organizations seeking Nation and international recognition for adhering to best practice. 
  • Trusted by Consumers: CESRA accreditation is an official recognition of competence and conforming to industry best practice. Consumers will see the CESRA -accredited badge and feel reassured that they're in expert hands.
  • Online Exposure: All CESRA members are listed on our website with a link to their official web page, and other social media pages.
  • Training: Our members will benefits from Industry Round Tables, networking session, workshops and seminars that will grow your business to a different level
  • Responsible business:  All our members are encouraged on sustainable business practice though CSR training, member companies will have a free entry to our CSR awards that happen every year.
  • Competitive Edge: This prestigious seal that describes that your business is trustworthy will give your business the advantage you need to win a contract or job, or attract consumers to your products

Notes: CESRA accreditation does not mean that the business’s products or services have been evaluated, endorsed or determined for competency in performing services to the public.  Businesses are under no obligation to our accreditation.
Get Accredited today

The ratings you receive from CESRA are guided by the following points 

The 2nd column of the table below indicates total number of points that can be earned or deducted from a company when we are rating them. Total score is calculated on 100%.  The 3rd and 4th column shows the grading depending on points earned from the company.
No
Description of points
 Points awarded  (+ or -)
 Rating in %
 Grade awarded
 1
 CSR: Does your company care about the society it works in ?
 20
95-100 
 A+
2
written policies and procedures
 15
 85 - 94
 A
  3
Administrative procedures
15
 75- 84
 B
4
  programs and related written documents
 8
65- 74
 C
5
 Complaint Volume: No. of complains from customers
 6
 55-64
 D
6
Insurance and Tax Filing 
 8
 45-54
E
7
 Inability or ability to resolve complaints
 8
 0-35
 Not rated
8
Licensing: Does your company have all legal licenses
 8
  -
-
9
 Reports from third party associations, bureaus etc
 6
  -
-
10
Strong social media representation
 6
-
-
11
 Accessibility of company information.
5
-
-
12
Location: Does your company have physical address
 3
  -
  -
Yearly Membership fee :  KSH 25,000/=

PAY BILL NO: 222111

ACCOUNT NO: 018000034593
Or write a cheque to: Centre For Social Responsibility and Accountability Kenya